Privacy policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you send me a message using my contact form, I will collect the personal information you give me such as your name, phone number and email address.

Email marketing: With your permission, I may send you emails about my free website audits.

SECTION 2 – WHAT SORT OF INFORMATION I COLLECT ABOUT YOU?

Google Analytics data – Used to collect information about your location, device, browser and many other factors. Please see Google analytics official website for more information. 

Google Remarketing and Adwords – I use this to collect information about you so you can be re-targeted at a different site at a later time using Display ads.

Facebook pixel – I use Facebook pixel to help identify website signups and email subscriptions and to optimise my campaigns. I also use Facebook pixel to re-target you with display Ads.

Hotjar – I use Hotjar software to generate a real-time heat map data about users and to record user sessions. All recordings will mask any sensitive information and it will not be visible to anyone including me. Hotjar is mainly used to create a better user experience.

Segment – This software is used to track user events on the website such as clicks, scrolls and various other operations. This helps me identify weaknesses in the website and help provide users with a better experience in the future. All data collected will be anonymous and not tied to a person.

Crisp – This software is used for live chat communications with the users. 

 Mixpanel – This software is used to build a user journey and understand all user touch points to build a map. 

SECTION 3 – GDPR CONSENT

How do you get my consent?

When you provide me with personal information to contact me, I imply that you consent to me collecting it and using it for that specific reason only.

If I ask for your personal information for a secondary reason, like marketing,  will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for me to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting me at sugan@www.basicgravity.com or mailing me at: Basic gravity consultancy, c/o Regus, Forusparken 22, Stavanger, 11, 4031, Norway

SECTION 4 – DISCLOSURE

I may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by me will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to me.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, I recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or me. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave my website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from my site. I’m are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, I take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Your information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, I follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

This website uses cookies to store information about you in your web browser. Please see section 2 for more information.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given me your consent to allow any of your minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.

If my website is acquired or merged with another company, your information may be transferred to the new owners so that I may continue to sell services to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information I have about you, register a complaint, or simply want more information contact my Privacy Compliance Officer at sugan@www.basicgravity.com or by mail at Basic gravity consultancy

[Re: Privacy Compliance Officer]

[Forusparken 2, Stavanger, 11, 4031, Norway]